Refund policy
RETORNA does not currently sell subscriptions or accept payments through this website, so there is presently no RETORNA purchase to refund.
Loyalty purchases and rewards
Purchases made from a participating business, and the fulfilment of that business's rewards, are handled by that business under its own sales and refund rules. Contact the business named on the Wallet pass first.
Before paid RETORNA services launch
RETORNA will publish the price, taxes, billing interval, renewal and cancellation terms, refund conditions and the legal seller's full identity before accepting a paid order. No optional fee will be preselected or hidden.
Questions
Contact hello@retorna.ch and name the relevant business and transaction. Do not email payment-card details.